Frequently Asked Questions

How does PMG get me out of my timeshare contract? 

PMG is not a resale, transfer, or donation company. We are consumer advocates that confronts your timeshare by utilizing the full force of existing federal and state consumer protection laws and regulations. Our team of professional consumer advocates, real estate advisors, and timeshare experts, have the experience and know-how to legally free you of your obligation – for good. 

How long does the process usually take? 

Less than twelve months. 

How much is my timeshare worth?

This is probably going to hurt, but whether you paid $5,000 or $50,000 for your timeshare, the IRS values all timeshares as worthless investments. 

Can I use your service if I still have a balance owed on my mortgage? 

Yes. Whether you bought your timeshare 20 days ago or 20 years ago, PMG is here to help. 

Will my name be off the timeshare?

Yes! Permanently! 

In addition to getting me out of my timeshare, can you recover money I’ve already spent on mortgage payments and maintenance fees? 

We do recover money in rare cases, but beware of any timeshare cancellation company that entices you with the promise of fund recovery. The truth is, timeshares loath to give back the money they’ve already taken. 

Are your consumer advocates really ‘consumer advocates’, or is that just a fancy word for salesperson?  

Because most of our clients have had their trust betrayed by timeshare salespeople, we understand how some consumers can become a bit jaded. When you call us for a consultation, that’s exactly what you get, a consultation. At PMG, our job is not to sell you; our job is to help you. 

Why should I choose PMG to get me out of my timeshare? 

We pride ourselves on providing our customers with the number one customer service in the industry. When you contact our company, you speak to a live person, not an automated system or voicemail. We go above and beyond for our customers by helping you to protect your credit and repair your credit if needed. We offer a 100% money back guarantee, and we can provide documentation, which proves our success in helping customers just like you.

What happens after I sign up with you? Will I be apprised of your progress? 

At PMG, we pride ourselves on our Disney World - style customer service, so every new client is assigned a case manager whose job is to keep you in the loop throughout the entire cancellation process. At PMG, your case manager is always just a phone call away.

How much is your fee? 

Not all timeshare experiences are created equal. Some are more complicated than others, and every situation is different. That’s why our trained advocates will ask you a series of questions designed to determine exactly what needs to be done to terminate your contract, and how long it will take to do it.

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